New Homeowner Portal and Payment Processor

All Homeowners (Association Members) RGN Managed Communities

Assessment payment coupons for 2023 have been ordered and are being mailed, along with 2023 budgets, to all members. If you have automatic payment established, you need to cancel it now and update it when you receive your new payment coupons and instructions. If your account is in collections, you should continue to follow the official instructions you received for making your assessment payments.

One of the ways RGN Management Services, Inc. makes a difference for the communities we serve is by continually looking for ways we can enhance the services we offer. We are pleased to announce that beginning January 1, 2023, we are rolling out our new RGN Management Homeowner Portal, featuring our new bank, National Cooperative Bank (NCB), and payment processor. With industry-leading expertise and best-in-class service, we are confident these new providers will improve customer service, facilitate more timely payments to associations, and streamline the homeowner experience with managing payments and beyond.

In addition to a new P.O. Box address to mail in payments, the forthcoming Homeowner Portal, with the addition of provides homeowners with a simplified and secure method of making payments online. Homeowners can set up automatic recurring or one-time payments online by e-check (ACH) from a bank account at no charge or process payments with any major credit or debit card for a fee.

To access the new RGN Homeowner Portal for your community, use the following link:

https://portal.rgnmanagement.com/

You may use the credentials sent to you to establish your account or select Sign Up to register.

As the leading provider of billing and payment solutions in the real estate industry and a client base consisting of the biggest names in real estate,  has proven to be the best choice for providing homeowners with an improved and accelerated way of managing payments. As we transition to new service providers and systems, the associations we manage will realize the following:

  • Effective, streamlined communication tools through automated email, text, and app notifications
  • Top security of client data by using the Microsoft Azure platform
  • Secure banking interface, allowing for direct and easy online payments
  • Online Board Member Portal: full transparency of the association’s financial records
  • Online Homeowner Portal: easy access to payments, account info, documents, directories, calendar

Although your Board may not have elected to change banks, we will begin using the new Homeowner Portal for all homeowners on January 1, 2023. At that time, we will be deactivating our existing online payment provider, and homeowners will be required to establish their new account and enroll with ClickPay. Homeowners will receive notifications of these upcoming changes, along with their 2023 coupons.

We are extremely excited about these new relationships and look forward to providing our homeowners with the new and improved portal and method of managing payments. If you have any questions regarding this upcoming change, please do not hesitate to contact us at info@rgnmanagement.com or call 301-583-7755.

Thank you,

Robert Nicholson
President
RGN Management Services, Inc.

Payment Coupon Delays

We are receiving many inquiries from homeowners regarding delays in receiving payment coupons for your assessments. We want to first thank you for your conscientiousness in attempting to pay your assessments timely. The payment coupons have been ordered but we learned this morning, January 4, 2021, that the printing plant is running approximately two weeks late due to COVID-19 staffing issues. We understand the coupons are in production and will be shipped by January 15th.

In the meantime, you may make your payment online by visiting your community’s portal, click here. Once there, select login, select your community and you will be able to make your assessment payment online. If you have not registered as of yet, please do so by clicking here. Your account information remains the same; however, you should refer to the 2021 budget and assessment information mailed to you.

However, if you prefer to wait for your payment coupon, we will advise that late fees for the month of January will be waived but payments will be due prior to January 31, 2021, for associations with payments due in January. Thanks again for your concern and we appreciate your follow up and attempting to make your association payment timely. Contact us via email at mycommunity@rgnmanagment.com if you have any questions or concerns.

Flu Season and Coronavirus (COVID-19) Notification

Download Fact sheet: What You Need To Know About Coronavirus (COVID-19)


In light of the Cold and Flu Season and Coronavirus (COVID-19), we are 

CLOSED 
For Walk-ins

 

  • Most communities have the option to pay online or mail your payment directly to the Association banking institution. Refer to rgnmanagement.com for the options available for your association.
  • The health and safety of our employees and customers are the priority, we are reminding everyone to be vigilant during this flu season and growing concerned related to the possible spread of coronavirus in the United States. For more information regarding the coronavirus, visit the Centers for Disease Control and Preventions where you may find helpful instructions and guidance.

 

For Association questions or to set up an appointment, you contact us by phone at 301-583-7755 or email info@rgnmanagement.com .

 

Thank you,
RGN Management, LLC

GSA Move 2,000-Person Agency From NoMa To Suitland

A Message from Harold W. Johnson II

To our Homeowners at Towne Square,

As I’ve shared with you all, GSA and Commerce Dept has seen our commitment to transforming this community and the Federal Center with the creation of Towne Square. We’ve worked so hard to convince GSA that Towne Square and the Federal Center would be the absolute best location to expand outside the federal core! Now they’re delivering nearly 2,000 employees and the Headquarters for the Bureau of Labor Statistics from DC’s own up and coming NOMA to Suitland Federal Center is a huge win for us and the County. This is only the beginning! We are so committed to delivering to you, and our new neighbors, great retail experiences and the completion of this award-winning multigenerational mixed-use town center, now more than ever.

On behalf of CJR, The County Redevelopment Authority and The Revenue Authority, thank you for joining us on this journey and selecting Towne Square as your new home and community.

Read more at Biznow: https://www.bisnow.com/washington-dc/news/office/bureau-of-labor-statistics-moving-from-noma-to-suitland-shrinking-footprint-by-48-101451?utm_source=CopyShare&utm_medium=Browser

 

Harold W. Johnson II
Managing Partner of COBER JOHNSON & ROMNEY PLLC.
CJR Development
Growing Businesses. Building Communities. Changing Lives.
www.cjrlegal.com | hjohnson@cjrlegal.com | 202.507.2463 main