New Homeowner Portal and Payment Processor

All Homeowners (Association Members) RGN Managed Communities

Assessment payment coupons for 2023 have been ordered and are being mailed, along with 2023 budgets, to all members. If you have automatic payment established, you need to cancel it now and update it when you receive your new payment coupons and instructions. If your account is in collections, you should continue to follow the official instructions you received for making your assessment payments.

One of the ways RGN Management Services, Inc. makes a difference for the communities we serve is by continually looking for ways we can enhance the services we offer. We are pleased to announce that beginning January 1, 2023, we are rolling out our new RGN Management Homeowner Portal, featuring our new bank, National Cooperative Bank (NCB), and payment processor. With industry-leading expertise and best-in-class service, we are confident these new providers will improve customer service, facilitate more timely payments to associations, and streamline the homeowner experience with managing payments and beyond.

In addition to a new P.O. Box address to mail in payments, the forthcoming Homeowner Portal, with the addition of provides homeowners with a simplified and secure method of making payments online. Homeowners can set up automatic recurring or one-time payments online by e-check (ACH) from a bank account at no charge or process payments with any major credit or debit card for a fee.

To access the new RGN Homeowner Portal for your community, use the following link:

https://portal.rgnmanagement.com/

You may use the credentials sent to you to establish your account or select Sign Up to register.

As the leading provider of billing and payment solutions in the real estate industry and a client base consisting of the biggest names in real estate,  has proven to be the best choice for providing homeowners with an improved and accelerated way of managing payments. As we transition to new service providers and systems, the associations we manage will realize the following:

  • Effective, streamlined communication tools through automated email, text, and app notifications
  • Top security of client data by using the Microsoft Azure platform
  • Secure banking interface, allowing for direct and easy online payments
  • Online Board Member Portal: full transparency of the association’s financial records
  • Online Homeowner Portal: easy access to payments, account info, documents, directories, calendar

Although your Board may not have elected to change banks, we will begin using the new Homeowner Portal for all homeowners on January 1, 2023. At that time, we will be deactivating our existing online payment provider, and homeowners will be required to establish their new account and enroll with ClickPay. Homeowners will receive notifications of these upcoming changes, along with their 2023 coupons.

We are extremely excited about these new relationships and look forward to providing our homeowners with the new and improved portal and method of managing payments. If you have any questions regarding this upcoming change, please do not hesitate to contact us at info@rgnmanagement.com or call 301-583-7755.

Thank you,

Robert Nicholson
President
RGN Management Services, Inc.