Payment Coupon Delays

We are receiving many inquiries from homeowners regarding delays in receiving payment coupons for your assessments. We want to first thank you for your conscientiousness in attempting to pay your assessments timely. The payment coupons have been ordered but we learned this morning, January 4, 2021, that the printing plant is running approximately two weeks late due to COVID-19 staffing issues. We understand the coupons are in production and will be shipped by January 15th.

In the meantime, you may make your payment online by visiting your community’s portal, click here. Once there, select login, select your community and you will be able to make your assessment payment online. If you have not registered as of yet, please do so by clicking here. Your account information remains the same; however, you should refer to the 2021 budget and assessment information mailed to you.

However, if you prefer to wait for your payment coupon, we will advise that late fees for the month of January will be waived but payments will be due prior to January 31, 2021, for associations with payments due in January. Thanks again for your concern and we appreciate your follow up and attempting to make your association payment timely. Contact us via email at mycommunity@rgnmanagment.com if you have any questions or concerns.